FAQ

Order Placement

How do I place a Vaicitri order?
You can place your order in a few simple steps –

  • Step 1: Click the “Add to bag” button on the products you wish to purchase and they will be added to your shopping bag
  • Step 2: Register with Vaicitri by clicking on the “Account” button on the top right hand corner of the page and clicking on “Sign Up”
    • When you sign up for your Vaicitri account, you can enter all your details including your address and phone number on to your account page and it will be recorded for future purposes!
    • While this sign-up step is optional, we highly recommend that you do create a Vaicitri account. Not only will you be able to rate and review products, and avail members-only coupons/offers, but also you can accumulate Reward Points and obtain discounts on future purchases.
  • Step 3: You can then click on your shopping bag in the top right corner of the page and use any coupon codes by clicking on “Got a Coupon Code? Apply it here” to receive a discount on your order.
  • Step 4: Either you can “Continue shopping” or click on the “Checkout” button to proceed to the next steps.
  • Step 5: Provide us with your email address, shipping address and payment details. Finally, click on “place order” to go ahead.
  • Step 6: Once the order is placed, you will see a confirmation page with an order number. Also, we will send you an email confirming your order.
  • Step 7: Enjoy your Vaicitri order!

If you have any further questions, you can write to us at support@Vaicitri.com or chat with us by clicking on the “Chat with us” tab at the bottom of the screen.

Can I buy multiple products in a single order?

Sure you can! Just add all the products you wish to buy on to your shopping bag and then click on the “checkout” button. This way you can save on any additional shipping and CoD charges!

Can I ship the products to an address that is different from my billing address?

Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.

How do I know that my order is confirmed?

Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address.

In addition, you will receive an email confirming your order details. You will also be notified when we dispatch the item(s) from our warehouse with the respective tracking details.

Can I leave items in my shopping bag for future purchase?

Yes, you can leave items in your shopping bag, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may get sold out or the offer on the product may expire from the time you added it to your shopping bag.

Do I have to have an account to place an order at Vaicitri?

No, you do not as you can place an order as a guest, by just providing your email address for correspondence.

However, we highly recommend that you do create a Vaicitri account. Not only will you be able to rate and review products, but also you can accumulate Reward Points and obtain discounts on future purchases. After all, shopping more for less is always fun!

How do I sign up for a Vaicitri account?

All you need to do is provide us with your name, email address and a password of your choice. It’s that simple!

What are the benefits of signing up?

Signing up for a Vaicitri account will give you substantial benefits and give you a superior experience while shopping. You can:

  • Track all past and present orders at any time in one place!
  • Receive notifications as soon as your favourite products are back in stock!
  • Rate and review products and earn reward points!
  • Never fill in your address and payment details more than once!
  • Accumulate Reward Points and receive discounts on future purchases!
  • Refer a friend to Vaicitri and collect Reward Points when they make their first purchase!

Payments

How do I pay for a Vaicitri purchase?

Vaicitri offers you multiple ways to pay securely. These include:

  • Debit and Credit Cards
  • Net banking
  • Cash on Delivery
  • PayUmoney
  • Wallets
  • e-Gift cards
  • Wallets
  • Coupon

How safe is it to use your debit/credit card or make an online payment on Vaicitri?

We use the 3D Secure payment gateway for card payments and the PayU payment gateway for netbanking. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Vaicitri are processed in an extremely secure environment.

What steps does Vaicitri take to prevent card fraud?

Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team:

  • When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents.
  • The ID documents help us ensure that the purchases were indeed made by a genuine card holder.

What is the 3D Secure Password?

The 3D Secure password is an additional password that you’ll be asked to enter after entering your card details on the payment page. You’ll be redirected to your individual bank’s page where you'll have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on Vaicitri.

Note: 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.

What does the PayU Payment Gateway do?

The PayU payment gateway is one of the largest consumer payment processors in the world. It is a state-of the-art payment gateway that protects your account details when you shop on Vaicitri by encrypting sensitive information like your card number. It is VeriSign Secured and validated by Payment Card Industry compliant Control Code.

Are there any hidden charges (Octroi or sales tax) when I make a purchase on Vaicitri?

There are no hidden charges when you make a purchase on Vaicitri. The prices listed for all the items are final and all-inclusive. The price you see on the order confirmation page is exactly what you pay. The final order total would also include the shipping and handling charges as applicable.

What is Cash on Delivery (CoD)?

If you are still uncomfortable making online payments, you can use our Cash on Delivery (CoD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery to your doorstep. All you have to do is, select Cash on Delivery as your payment option during checkout.

Kindly Note:

  • You can only make CoD payments in Indian Rupees. Currently, we do not accept foreign currency or demand drafts.
  • Due to the limitations of the courier partners we use, CoD is not yet available for all zip codes in India. During the checkout process, you can use our Zip Code Finder to check if the CoD facility is available for your delivery address.
  • The CoD facility is only available for all orders over Rs.500.
  • The CoD facility is free for all orders above Rs.1000. For any COD orders below Rs.1000, there is a flat Rs.50 CoD fee.

How can I use Reward Points to pay for my order?

You need to be a registered Vaicitri customer to earn and spend using reward points.

  • When you click on the “place order” button, you are directed to a page where you can redeem any Reward Points or discount codes.
  • At this page, you will be shown how many Reward Points you have and their valuation.
  • You can use some or all of them to pay for your order.
  • If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment.

Note: Refer to our Reward Program Section to learn how to earn Reward Points

How can I use a discount/coupon code on my order?

When you click on the “place order” button, you are directed to a page where you can redeem any reward points or discount codes.

  • On this page, you can enter the discount code and the respective discount will be applied to your order
  • You can then proceed to checkout and pay the remaining amount using any other form of payment.

Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Vaicitri reserves the right to cancel orders

Shipping and Delivery Policies

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging

What is the range of locations to which Vaicitri ships their products?

Vaicitri ships throughout India!

My order has been shipped. Now how can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

What is the estimated delivery time?

We dispatch most orders within 1-4 business days (excluding Sundays and public holidays)

  • Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
  • While we are trying our best to avoid this situation, these products might delay your order.
  • If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. 

My order will be shipped in multiple shipments? What does this mean?

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations.

Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

Are there any shipping charges applicable on my order?

We have standard shipping charges for most addresses.

  • A flat Rs.50 charge is applied to all orders below Rs.500, while there is free shipping for all orders above Rs.500.

Does Vaicitri ship outside India?

Unfortunately, Vaicitri does not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!

My Account & My Orders

How can I make a Vaicitri account?

Just click on the “Account” button on the top right hand corner of the page and click on “Sign Up”.

  • Fill in your name, email address and password.
  • You can even sign up using your Facebook or Google+ account. Yes, it is that simple!

How can I save my address on Vaicitri?

When you sign up for your Vaicitri account, you can enter all your details including your address and phone number onto your account page and it will be recorded for future purposes! This way you do not have to keep filling in your details for every new order. To manage these addresses, visit the “My Account” page and click the “Address Book” tab.

What if I have forgotten my account password?

When signing in you can click on the 'Forgot Password' link below the sign up area. You will immediately be redirected to a new page where you will be instructed to fill in your registered email address. Soon after, you will receive an email with a link to 'reset your password'.

How do I check the current status of my order?

Visit the “My Orders” tab in your “My Account” page and you can instantly see the status of a specific order and all your past orders.

What do the different order statuses mean?

Pending: your order has been placed successfully (only for COD orders).
Processing: Your order is being processed by us and will be dispatched shortly.
Order Shipped: Your order has been dispatched by us and is with the courier company on its way to your address.
Order Cancelled: Your order has been cancelled.
Partially Shipped: Part(s) of your order have been dispatched; the next part(s) will be following shortly.

Can I order a product that is “Out of Stock”?

Unfortunately, products listed as “Out of Stock” are not available for sale. However, we can notify you as soon as the product is back in stock.

  • Simply click on the product.
  • Once you are on the product page, you will immediately see an option to notify you when the product is back in stock. All you have to do is provide your registered email address.
  • Remember, this can only be done if you have a Vaicitri account and are signed in at the time.

Returns, Replacements and Refunds

How do I return an item purchased on Vaicitri?

Vaicitri offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 5 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in you order.

  • Step 1: Contact our Customer Support team via email (support@Vaicitri.com) within 5 business days of receiving the order.
  • Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
  • Step 3: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount. Kindly refer to the next question for exclusions to refunds.

Which are the items that cannot be returned/exchanged?

Returns will not be accepted under the following conditions:

  • Product is damaged due to misuse/overuse
  • Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
  • Serial Number is tampered
  • Defective products that are covered under Seller/Manufacturer’s warranty
  • Product is used or altered
  • If request is initiated after 5 business days of order delivery
  • Free product provided by brand

Categories not eligible for Return:

  • Customized Products (eg: lipsticks, compacts, mascaras, etc) cannot be returned since they are available during select promotions and ordered on demand
  • Personal care appliances cannot be returned due to hygiene issues

Please note: For certain marketing campaigns or mega sale periods, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

I have received a damaged or defective item/wrong product in my order, how should I proceed?

Our shipments go through rigorous quality check processes before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund.

If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 5 days of receiving the order:

  • Step 1: Contact our Customer Support team via email (support@Vaicitri.com) within 5 business days of receiving the order.
  • Step 2: Provide us with your order ID details and your request to return/replace/refund the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference.
  • Step 3: We will pick up the products within 2-4 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.

Note: If it is a case of replacement, it is subject to the availability of stock. In case that a replacement may not be available, we will refund you the full amount.

Do I have to return the free gift when I return a product?

Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.

Can I return part of my order?

Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.

How will I get refunded for the returned orders and how long will this process take?

In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.

  • For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
  • For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
  • In addition, we also provide the hassle-free option of refund through Vaicitri coupons, which can be used during future purchases.

Cancellations

Cancellation before shipment:

If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on support@Vaicitri.com or call us on +91 98414 16578.

In such cases, the order will be cancelled and the money will be refunded to you within 24-48 business hours after the cancellation request.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on support@Vaicitri.com.

  • In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.
  • Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 24-48 business hours.

How will I get refunded for the cancelled orders and how long will this process take?

In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.

In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.

  • For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
  • For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
  • In addition, we also provide the hassle-free option of refund through Vaicitri coupons, which can be used during future purchases.

What if I used discount vouchers or loyalty points during time of payment and I have to cancel my order?

Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order.

If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.

Rewards Program

What is the Vaicitri Rewards Program?

The Vaicitri Rewards Program aims to build a community among Vaicitri shoppers by rewarding you for your loyalty, engagement and cooperation on our site in our attempt to make online shopping as exciting and communal an activity as visiting a mall.

What is the value of Reward Points? And how do I receive them?

Every 100 Reward Points are equivalent to Rs.1. There are a number of simple ways to earn Reward Points:

  • Signing up for an account! On creating your Vaicitri account, 2000 Reward Points will be added to your account automatically!
  • Shopping! For every 1 rupee that you spend on Vaicitri, you will receive 1 reward point.
  • Writing Reviews! Once your review is approved by our team, 100 Reward Points will be added to your account. The process of approval will typically take anywhere from 1-2 business days.
  • Asking and Answering Questions! Every time your question or answer to another user’s question is approved, 100 Reward Points will be added to your account. (See our Ask and Answer Program section for more information)
  • Referring Friends! Once you refer a friend, you will earn 5000 Reward Points. These points will be added to your account once your friend registers with Vaicitri and completes their first purchase on Vaicitri.com. (See our Refer A Friend section for more information)

How long will it take for my Reward Points to be credited to my account?

You can earn reward points through various methods:

  • Creating an account: As soon as you create your Vaicitri account, the Reward Points will be added to your account.
  • Writing Reviews, Asking and Answering Questions: If your review/question/answer is approved by our team, your Reward Points will be added to your account. Please give the team at least 1-2 business days to approve all questions/reviews/answers so that we can guarantee comprehensive and pertinent content on the website.
  • Orders: Your Reward Points will be credited to your account in four working days after the receipt of an online payment and seven working days after the parcel is delivered to you in case of cash on delivery. In case you return some item(s), Reward Points earned from respective item(s) will be deducted from the total earned.
  • Referring a Friend: Your Reward Points will be credited to your account in four working days after the receipt of your friend’s online payment and seven working days after the parcel is delivered to your friend in case of cash on delivery. In case they cancel their order, Reward Points earned from this order will be deducted from your account.

How can I redeem my points?

Once you click on the “place order” button, you are directed to a page where you can redeem any Reward Points or discount codes.

  • On this page, you will be shown how many Reward Points you have and their valuation.
  • You can use some or all of them to pay for your order.
  • If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment.

How do I know how many Reward Points I have?

You can view your Reward Points on your “My Account” page under the “Reward Points” section.

Who can become a member of the Vaicitri Rewards program?

Anybody! The minute you create an account on Vaicitri.com, you are automatically signed up for the Vaicitri Rewards Program.

Can my Reward Points expire?

Yes! The expiry date of your reward points will be one year from the addition of your latest reward points

Can my friends or family use my Reward Points?

The Reward Points you accumulate can only be used through your account. They are not transferrable to your spouse, children or friends.

Can I exchange my Reward Points for cash?

No, your Reward Points can only be redeemed toward store credit on Vaicitri.com. They cannot be redeemed for cash or exchanged for any other services.

I have made a transaction and the required Reward Points have still not been credited to my account, what do I do now?

In the rare instance when a transaction has not been credited to your account, please send a mail to support@Vaicitri.com along with a copy of the order confirmation.

Your account will be credited with the appropriate points within 2 working days of checking your order history.

How can I cancel a redemption request?

You can reverse a request for redemption of Reward Points by contacting our Customer Support Team via email (support@Vaicitri.com) within 48 hours of placing the order.

Refer a Friend

What is the Vaicitri.com Refer A Friend program?

Shopping at Vaicitri is fun – and twice as fun when your friends shop too! With our ‘Refer A Friend’ program, you can invite friends to join the Vaicitri community and start earning Reward Points as they shop.

Once you refer a friend, you earn 5000 Reward Points for every friend who registers and completes their first order at Vaicitri.com. Your friends win too – they get an additional 3000 Reward Points for their first purchase.

How can I refer my friends to become Vaicitri members?

You can refer a friend in three quick steps:

  • Step 1: Sign into your account.
  • Step 2: Go to the “My Account” button on the top right hand corner and then click on the “Refer a Friend” tab.
  • Step 3: Manually enter in your friend’s names and email addresses in.

Once you hit ‘Send Invite’, an email invite will be sent to your friends!

How long will it take for my Reward Points to be credited to my account?

Once your friend signs up and makes their first successful purchase at Vaicitri.com you will be rewarded with 5000 points.

  • However, these points will only be credited into your account upon completion of your friends first order.
  • Your Reward Points will be credited to your account in four working days after the receipt of your friend’s online payment and within seven working days after the parcel is delivered to your friend in case of CoD.

How can I redeem my points?

When you have clicked on the “place order” button, you are directed to a page where you can redeem any Reward Points or discount codes.

On this page, you will be shown how many Reward Points you have and their valuation. You can use some or all of them to pay for your order. If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment.

Ask Vaicitri

What is the Ask Vaicitri feature?

We know many of you have several questions and concerns before you purchase a product. Many of these questions can be answered by fellow members of the Vaicitri community. Thus, Ask Vaicitri feature aims to promote the values of cooperation and community among Vaicitri shoppers by allowing you to both post your questions as well as answer the questions of fellow members of the Vaicitri community.

How to post a question?

Step 1: Go to the specific product page.
Step 2: Scroll to the bottom of the page- to the tab which says “Ask Vaicitri” and click on “Ask a question”.
Step 3: Post your question or concern
Step 4: Let the Vaicitri team do its best to help you out!

Why post a question?

Not only will you receive the guidance and help of fellow shoppers like yourself but also every time your question is approved, 100 reward points will be added to your account. (100 points = 1 Rs)

How long does it take for question to get approved and answered?

In order to avoid spam and ensure that all questions are relevant to the concerns of the Vaicitri community, the Vaicitri team approves all questions on the site. Please give the team at least 1-2 business days to approve and answer all questions so that we can guarantee comprehensive and pertinent responses to all your concerns.

Who can post an answer?

We do not believe that you need to be part of the Vaicitri Team to share your knowledge. We want to promote the values of cooperation and community among Vaicitri shoppers so if you feel like you have any knowledge to share, please feel free to answer any question on the site.

How to post an answer?

Simply Click on “Got a better answer? Post it here”. Insert your views in the section and click on “Send Answer” to any question that you feel like you have an answer for.

Why post an answer?

Not only will you be helping out a fellow Vaicitri shopper like yourself, but also every time your answer is approved, 100 reward points will be added to your account. (100 points = 1 Rs)

How long does it take for an answer to get approved?

In order to avoid spam and ensure that all answers are relevant to the concerns of the Vaicitri community, the Vaicitri team approves all answers on the site. Please give the team at least 1-2 business days to approve all answers.

Can I rate how helpful the answer was?

We are continuously looking to improve our services! If you did find an answer helpful a “Thumbs Up” is always appreciated. Help us to help you!

What is a good review?

  • Review a product you have used.
  • Provide a relevant, unbiased overview of the product. Try to highlight the pros and the cons of the product.
  • Be sure to provide accurate information and facts

What shouldn’t be included in your product review?

  • Reviews not relevant to the respective product or including characters which cannot be understood.
  • Service feedback, including availability, order or payment related queries (Please use the Help desk section or contact us via call or email).
  • HTML embedded in text.
  • References to other retailers.
  • Pricing related comments.
  • Personal information (Phone numbers, postal address, email address and others).
  • Copyrighted comments.
  • Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author).
  • Promotional content.
  • Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure).
  • Reviews written for any form of compensation.
  • Reviews given using fake ids, irrelevant user email ids.
  • Asking for helpful votes.
  • Feedback about errors in the product description

How can I redeem my points after posting a question and an answer?

You can redeem your points on any purchase made at Vaicitri.com. At the Checkout page, you will be able to view your total Reward Points. You can choose to redeem all or some of these points against your purchases. Happy Shopping!

Authenticity and Genuineness

What measures does Vaicitri take to ensure the quality of Vaicitri products?

We at Vaicitri are fully dedicated to our customers’ satisfaction. Rest assured that Vaicitri products are genuine and authentic. We do not accept any grey market products. We only buy our inventory from the brand or authorized distributors of the brand.

What measures does Vaicitri take to ensure the products are not damaged during delivery?

We at Vaicitri maintain a very high level of quality control and till date, we have received minimal complaints about the quality of our packaging.

Furthermore, less than 0.5% of our products we ship in a year are returned to us as damaged. To ensure your products remain undamaged during the shipping process, we package our products in boxes, which are covered in plastic layers. Each individual product is then packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

Do the storage systems ensure that the quality of the products is intact?

95% of our inventory is kept in our warehouse. Since we only sell our freshest products, the remaining 5% of our stock is sourced from the brand as soon you place your order. This would take an additional 2-3 days for delivery.

What about Warranty and Benefit claims of the Products?

We are a retailer and not the manufacturer of the products sold on our website. We guarantee you genuine products by sourcing all items directly from brands and authorized distributors and resellers of the products, but cannot undertake the responsibility for the claims of warranty and benefits made by the manufacturer.

How do I claim warranty from a third party or manufacturer?

For all electronic products and appliances, kindly retain the original Vaicitri invoice copy to avail warranty service from the respective brand/manufacturer.

Affiliate Program

What is the Vaicitri Affiliate Program?

The Vaicitri affiliate program is a great way for you to earn commissions by referring users to Vaicitri.com.

How much can I earn via the Vaicitri affiliate program?

By joining our affiliate program, you can earn every time a user clicks on the banner/link and makes a purchase on our site.

How can I join the Vaicitri affiliate program?

Simply drop in an email to support@Vaicitri.com and we will contact you once your site/profile has been reviewed.

How does the Affiliate Program work?

Our Affiliate Program is simple and easy to understand. We have given an example below to explain the program to you:

Example: Presume a person who owns a website and wishes to market it. He then registers with an affiliate network and becomes an affiliate. Further decides to integrate a Vaicitri banner on his/her website. The affiliate will then earn commission on any purchase that is made due to that banner.

What is the eligibility criteria?

1) The website should be relevant
2) The site should not contain any offensive/illegal content.

What kind of affiliates do we partner with?

Affiliate networks, coupon sites, daily deal sites, and bloggers.

How long does it take for the payment to reflect in my account?

Validation of the payment process for the month could take approximately 30 – 45 days.